Knocks, bouncing or uneven wear?
Find the cause. Restore control.
Suspension & steering Quoted after diagnosis Offer terms ↗ Know what's included.
Shocks, struts, bushes, ball joints and steering racks. Worn suspension does not just ride badly; it changes how far the car takes to stop.
Repair prices depend on the car and the parts, so you get the figure in writing before we start.
Suspension & steering, explained clearly.
Suspension wears slowly, so most people never notice it going. The car gets floaty over bumps, the steering goes vague, the tyres wear on one edge. It happens over years, and you adjust without realising.
It matters more than comfort. A shock absorber keeps the tyre pressed to the road. When it is worn the tyre skips instead of gripping, and stopping distances get longer in exactly the conditions where you need them short.
We check it on a hoist: bushes, ball joints, tie rod ends, shocks, springs and the rack. Then you get a list of what is worn, what is close, and what can wait.
- Joints, bushes, tie rod ends and shocks checked on the hoist
- What is worn now and what is close, in writing
- Shocks quoted as a pair across an axle
- Road-tested after the work
What to know before booking
Repair prices depend on the car and the parts, so you get the figure in writing before we start.
Quoted for your car in writing before any work starts.
Ask about my car ↗Prices include GST · Price terms
What it costs
Diagnostic, scan and road test
Fault-code scan and road test.
Book this ↗ REPAIRSSuspension & steering
Parts and labour itemised in writing before work.
Book this ↗ INSPECTIONSVehicle health check
Braking, tyres, fluids and suspension checked and written up.
Book this ↗Repair prices depend on the car and the parts, so you get the figure in writing before we start.
Prices include GST · Price terms
Details
Anything without a published price is quoted in writing, parts and labour, itemised, before it's touched. Not sure what's wrong? The diagnostic is a fault-code scan and a road test.
You stay in the driver's seat.
Diagnostic
The diagnostic is a fault-code scan and a road test. Every repair is quoted in writing before work starts. $49, so you know what is wrong before you decide on the repair.
Checked on the hoist
Every joint and bush inspected with the weight off, then a road test. You get a list of what is worn now and what is close.
Repaired and road-tested
Only the parts on the list you approved, then a road test. 12 months / 20,000 km on parts and labour.
Do shocks need replacing in pairs?
Yes, across an axle. A new shock on one side and a worn one on the other makes the car handle unevenly, which is worse than two matched worn ones.
My car failed a pink slip on a ball joint. Can you do it?
Yes. We are a licensed inspection station and suspension is work we do, so we quote the repair, do it once you approve, and re-inspect here.
How long do bushes last?
Rubber bushes typically go at eight to twelve years in Sydney heat, sooner on rough roads. They are cheap parts with a lot of labour around them, which is why we check the lot before quoting.
What are the signs of worn suspension or steering?
- A clunk or knock going over bumps
- The car floats or wallows after a dip
- Heavy or noisy steering when turning
- The car pulls to one side all the time
- Uneven or feathered wear on the tyre edges
- A vibration through the steering wheel at speed
- It failed a pink slip on suspension or steering
Quality oils. Suitable parts.
Chosen for your car.
The oil brands we use, with parts and battery brands below. The exact product is confirmed for your vehicle.
Century batteriesBrands identify products, not sponsorship or manufacturer authorisation. Product availability and suitability are confirmed with your quote.
24 years of
mechanical experience.
Everyday servicing. European cars. Complex repairs.
Talk directly to the people working on your car.
7 Daking Street.
Mon to Sat 8:30am to 5:30pm, Sun 9am to 2pm
North Parramatta NSW 2151
Licensed repairer MVRL 62840
Expert care.
In our customers' words.
See what drivers say about their experience with Vertex Automotive.